Okosly Help Centre

Answers to common questions about using Okosly as a student or tutor.

For Tutors

  • How do I apply to become a tutor on Okosly?

    Click "Become a Tutor" on our homepage. Register your email, fill out your teaching profile, and submit it for review. Most applications are reviewed within 48 hours.

  • What qualifications do I need to join?

    There are no minimum formal qualification requirements. We value expertise and the ability to teach effectively. Your profile and student reviews will speak for themselves.

  • Can I teach multiple subjects?

    Yes — you can teach multiple subjects using a single account.

  • How and when do I get paid?

    Payments are released to your account after each completed lesson. Withdrawals are processed within 2–5 business days.

For Students

  • How do I find a tutor?

    Use the search page to filter tutors by subject, level, price and availability. Read verified reviews before booking.

  • Is my payment safe?

    Yes. All payments are held in escrow and only released to the tutor after your lesson is complete. If a lesson is cancelled, you are refunded in full.

  • Can I cancel a booking?

    Yes. Cancel with sufficient notice (as specified in the tutor's policy) for a full refund.

  • What equipment do I need?

    A computer or tablet with a camera, microphone and stable internet connection. No additional software required — lessons take place in Okosly's built-in classroom.

Still need help?

Contact us and we'll get back to you as soon as possible.